Client Success Account Manager
Pronouns: She | Her | Hers
“I am a black woman; developer; friend; health-seeker; and believer. I #LiveInclusively by engaging the various cultures I encounter, and purposely loving with an open heart, mind, and lens.”
Keley Smith is the Client Success Account Manager at The Winters Group. In her role, she serves as a liaison between clients and The Winters Group by cultivating and maintaining strong client relationships throughout the entire lifecycle of the engagement, while ensuring high levels of client satisfaction. She also serves as the Project Coordinator for The Winters Group’s corporate justice responsibility arm, Live Inclusively® Actualized. In Keley’s previous role she oversaw, administered, and maintained the Intercultural Development Inventory® (IDI®) day-to-day operations.
Prior to joining The Winters Group,
Keley is a certified administrator for the Intercultural Development Inventory® (IDI®).
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The Winters Group, Inc. is a certified Minority / Women-Owned Business Enterprise.