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Jackie Cooper
Jackie Cooper specializes in providing products and services that enable customers to achieve measurable improvements in organizational productivity. These services include consulting, facilitation, and training in Quality, Management, Diversity, and Human Resources. She is a former Xerox Corporation Quality consultant.
Ms. Cooper has provided services to over 10,000 Xerox employees under the Xerox Through Leadership Quality strategy. Through Xerox's consulting firm, Xerox Quality Services, The Quality Network, and her firm, she has developed and delivered training and provided consulting services to 20,000 customers. She is frequently requested by cross-functional and multi-national teams for assistance in business process improvement and benchmarking.
She is engaged as a senior consultant for The Winters Group in diversity management and culture change.
Ms. Cooper is experienced in consulting services with the Governors' of the states of New York, Ohio, and Texas, She has supported New York State's Monroe County Executive's office, City of Rochester, NY, and the town government of Pittsford, New York. Consultation services have also been provided to the Boards of Education for the cities of Richmond, Virginia and Akron, Ohio.
Other customers include Carnegie Mellon University Software Engineering Institute, University of Rochester Simon School of Business, Urban League of Rochester, General Electric, Honeywell Military Avionics, Nextel Corporation, Dial Call, Eastman Kodak Company, and numerous other private and governmental organizations.
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